How to send back xfinity equipment.

After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ...If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. Seriously it couldn’t be simpler…and it’s free. (Photo: AP Images) If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return ...29 Dec 2021 ... ... equipment and taking all safety precautions when working with the tools, items, or other things seen or talked about in this video and/or ...1.1K Messages. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned.

If you aren’t prompted, proceed to Step 3. Once you're signed in, select the Account tab from the bottom right of the Xfinity app. Select Activate xFi Gateway or Modem under the Devices section. If you’re activating WiFi Boost Pods, select Activate WiFi Boost Pods under the Devices section. Note: You can also begin the activation of a Flex ... XfinityChelseaB. @user_km0rrr , I do apologize but those are the only ways to return your equipment. If you no longer have an account you would have to return the equipment to a local Xfinity Service Center or UPS store location. UPS will print a shipping label for you and get it back to us as the Xfinity Service Center will scan it in right ...You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. ... "Search for Xfinity Support" won't work. To send a "Direct Messaging" …

Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide.

Return of equipment. I continue to get emails, phones, and text messages from Xfinity about equipment that I need to return. I have returned the equipment and have a receipt with me. I have also spoken to numerous account reps and they tell me that it will be taken care of but the calls emails and texts continue.Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you free of charge. Be sure to visit here for the most up-to-date locations …www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an...Nov 19, 2023 · I then contacted Xfinity support and getting the above equipment activated for internet and "Xfinity Stream" was fast and easy. However, there was still an issue with my Land Line but that was eventually corrected 24 hours later (the issue being something about provisioning and "back end signals").

Oct 6, 2021 · Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ...

Welcome to the Xfinity Forum and thank you for posting your question here. Should you need to return your rented equipment, there are a few ways to do so (all free of charge). OPTION ONE: ONLINE WITH PREPAID SHIPPING LABEL. Initiate your return online and send your equipment back with a prepaid UPS shipping label.

Responses. XfinityBrianH. +13 more. Official Employee. •. 476 Messages. 7 months ago. Thank you so much for reaching out to our Xfinity experts with your …To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be accompanied by a purchase receipt. Please note, you'll need to ...Sep 2, 2022 · Thank you for reaching out over Xfinity Forums @anna124211. Our team would be happy to take a look at your cable boxes and provide you an upgrade. We can get them shipped out to you. Returning the old equipment is easy using UPS. They will scan, box, and ship the equipment back to us (free of charge). Make sure you’ve added your mobile phone number to your account. Once your mobile number is validated, text WAITLIST to 266278 to request text messages regarding the Appointment Waitlist. Confirm that you want to be added to the waitlist. Select your preferred appointment date and time.How To Return Xfinity Equipment (For All Services) Daniele Besana. Need to know how to return Xfinity equipment? It’s easier than it sounds. You have three options – the first two apply if you need UPS to handle …Just the power cords and remotes. Just the equipment itself and the power supply. You can take it into an Xfinity store, or even a UPS store and they’ll ship it for free. Unit and Power supply is all you need. The rest of the wires....you can toss in the trash.

Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.02 Jan 2024 ... Hello @scait ! You can be able to return the equipment to any nearby UPS store with no label, box or fee. Just bring in your equipment, tell the ...Comcast cable bills can be paid by sending a check with the bill you receive, by paying online through Comcast’s website, by using a mobile device, or they can be paid in person. C...We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Customers who rent equipment and are eligible for a Getting Started kit can order their new equipment at xfinity.com/equipmentupdate. To see these instructions ...

Please direct message your name and address. Make sure you are signed in to forums. 1. In the top right corner, you'll see a little chat icon (direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears.

How To Return Xfinity Equipment (For All Services) Daniele Besana. Need to know how to return Xfinity equipment? It’s easier than it sounds. You have three options – the first two apply if you need UPS to handle …Jul 1, 2022 · The first step is to log in to your Xfinity account and navigate to the My Device Info page. From this page, you’ll see your current equipment and a long list of supported devices that you could buy instead of renting. There are filters on the left for things like download speed, brand and built-in Wi-Fi. Any rented Xfinity equipment must be returned before we can credit the deposit to your Xfinity account. Learn how to return Xfinity equipment. If there’s a credit balance remaining on your account after you’ve canceled services and returned any rented equipment, you’ll receive a refund within four to six weeks.Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.Charter has announced a $55.1 billion deal for Time Warner Cable, one month after Comcast walked away from its $45 billion offer. By clicking "TRY IT", I agree to receive newslette...Where do I return old equipment so I don’t get charged

Feb 28, 2023 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

You can manage your Comcast appointment via SMS text message, visiting My Account online or by using the Xfinity My Account app or Xfinity X1 TV Box. If you’re having service issues, you can try troubleshooting online before you make an appointment for technician to visit your home.

You can manage your Comcast appointment via SMS text message, visiting My Account online or by using the Xfinity My Account app or Xfinity X1 TV Box. If you’re having service issues, you can try troubleshooting online before you make an appointment for technician to visit your home.Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.Navigate to the “Equipment Return” page and use your Xfinity ID and password to trigger a return request. If you’ve forgotten these, you will have to go to a UPS store instead. The Xfinity website will show you which devices are active on your account and what their serial numbers are.Please send me a private message with your name and address to get started. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.Hi there @user_18a00c, and thank you for posting, and sharing your email.I'd be happy to help with upgrading your device(s). Please send a direct message with your name and service address to "Xfinity Support" by clicking on the "Direct Messaging" chat icon in the top right corner of the page, then click on the pen and pad …The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ...To get started, please follow the steps below to send us a Direct Message To send a direct message: Ensure you are first signed in, then you will see a chat box icon at the top right of your page.If you need to return your Xfinity modem and router, follow these simple steps: First, gather the Xfinity modem and router that you wish to return. Make sure that all cords and accessories that came with the devices are also included. Ensure that the devices are properly packaged to avoid damage during transit.Restart from the Help menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.In 2020 I was charged $5 each box (x3 boxes) for $15.00. In 2021 the price increased to $7.50 per box, (x3 boxes) for $22.50 per month charged for 12 months now beginning in Jan 2022, the boxes again went up to $8.50 x3 for $25.5 per month for the last 5 months. I need this resolved.Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to ...Low-income families can potentially get two months of free internet from Comcast in response to the coronavirus outbreak. Low-income families can potentially get two months of free...

Search DIRECTV support. Support. Orders, apps & equipment. Return or recycle your DIRECTV equipment. Learn what DIRECTV equipment needs to be returned and how to return or recycle it.Monday, November 28th, 2022 7:55 AM. Closed. Cables? Returning equipment. Hi! I am returning a rental modem/router and tv box as we just moved. I can’t tell which cables are ours and which cables are property of xFinity. Is it ok if I am missing a cable or two when I send my equipment in? Question.I got tired of my Xfinity bill getting so expensive and called Xfinity Customer support to talk about it, and they suggested I can significantly reduce cost by eliminating all the equipment I was renting from Comcast. All I had to do was return the equipment and purchase my own modem and just use the "Xfinity Stream" App. I followed their …Instagram:https://instagram. what percentage of households make over 300kmaine coon kitten michiganjoann fabric milford magas prices branson west Sep 15, 2021 · The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return. craigslist yard sales indianapolissalinas funeral home of elsa obituaries Feb 6, 2024 · I know you are doing everything on your end as instructed and I thank you greatly for that. As @EG mentioned you can bring the device to a Xfinity store for return. The better option I find is bringing the device to a UPS store. The UPS store will package and ship the device back to us for free. You don't need a label or packaging, just the device. 28 Aug 2021 ... We recommend that you return your equipment 14 days from the day of disconnect to avoid further charges! I am an Official Xfinity Employee. maytag washer not unlocking Responses. XfinityBrianH. +13 more. Official Employee. •. 476 Messages. 7 months ago. Thank you so much for reaching out to our Xfinity experts with your … Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ...